This year is going GREAT for us, and we need to add staff.

FIA is a 40+ year old, family run, (one location) national surety carrier. Here’s your chance to be a “big fish in a small pond!”

Everyone is treated like family, and you can always walk into the big boss’s office for a conversation. Try THAT over at “Humongous Surety Co.”

If you or a friend / colleague are interested, send your resume to Michele Charette: “mcharette@fiasurety.com”

Full or Part Time available

The Full or Part-Time Surety Bond Underwriting Assistant works to execute and process Surety Bond business in our Morris Plains office, providing administrative and underwriting support for our Surety Underwriting team.

Responsibilities:

– Use Surety systems to process new business through data entry

– Applying knowledge and understanding of rating scenarios and producing error free work through strong attention-to-detail. This includes but is not limited to prepare and execute new bonds, riders, enter rates and code new business, renewals, and cancellations.

– Provide underwriting support to Surety Underwriting team (Underwriters, Bond Manager, Office Manager, CEO, etc.) and exemplary service to customers, including agents and clients.

– Assists with customer service inquiries and questions, as well as input new bond transactions. Prepare and verify documents for accuracy prior to entering.

– Assist with billing, premium and commission discrepancies upon request.

– Use excellent written and verbal communication skills to engage with clients, claims professionals, and additional internal and external clients.

Qualifications:

– Ability to process transactions within appropriate systems with high level of accuracy

– Must be an organized, detail oriented multi-tasker

– Possess excellent verbal, written and follow-through skills

– Flexibility and teamwork required

– Excellent computer skills in MS Office and ability to learn internal systems

– Strong motivation to consistently deliver services and tasks associated with responsibilities

– Training or experience in customer service & administrative functions

– Ability to effectively interact with internal team members & broker’s office

– Minimum of 2-3 years business experience, preferably in an insurance or financial services

Job Type: Full or Part-time

Benefits:

• Flexible schedule

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Morris Plains, NJ 07950: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 3 years (Required)

Work Location: One location

First Indemnity of America Insurance Company

2740 State Route 10, Suite 205

Morris Plains, NJ 07950